We need to come and see you at the property and conduct a market appraisal which includes suggested sale figures, tips on presentation and advice about the moving process.

We provide a ‘No Sale, No Fee’ guarantee, meaning you only pay upon completion following a successful sale. Our transparent fees are clearly structured and based on the value of your property, and we always present our charges as a clear pound note figure, fully inclusive of VAT.

There is no set timescale but many of our properties achieve sales within just a few weeks when correctly priced and marketed.

Again, there are no fixed rules for this, but many people would feel disappointed if they found their dream home, only to lose it to another buyer who was better prepared—having already instructed an agent, agreed a sale, have a mortgage approved and appointed a solicitor.

There are a couple of legal requirements: an Energy Performance Certificate (EPC) and an Anti-Money Laundering (AML) ID check, are both required to sell your property. To further demonstrate that you’re a motivated seller, you might also consider providing a gas safety certificate and an electrical certificate for the buyer.

It’s entirely your choice! We’re happy to accompany viewings by pre-arranged appointments during office hours (and Saturdays) at no extra cost, or you can show potential buyers around yourself—whichever you prefer. Regardless of who conducts the viewing, we will always follow up with the applicant and provide you with feedback.

We also use the most up-to-date technology – Matterport 3D tours – to showcase your property. This enables potential buyers to view a property multiple times and consistently presents the home in the same way each time. It even includes a measurement tool, particularly useful for buyers after an offer has been accepted. They can virtually re-visit your property as many times as they like without them having to leave their front-door and you having to tidy up!

Communication is our thing and hugely important throughout the process! We will regularly keep you updated by email, telephone and text/WhatsApp. We will tailor our communication with you depending upon your preferences.

All offers received are communicated via email in the first instance. We will verify the offer and discuss it with you over the phone, identifying the moving and financial position of the buyer, before you make any decision to accept or decline the offer.

You will need to appoint a solicitor to act on your behalf during the conveyancing process. You will also need to make any necessary arrangements for an onward purchase if this applies to you (for example arranging a mortgage, survey, solicitor) but don’t worry, we can help point you in the right direction if you need any assistance. With years of experience selling homes, we can guide you to the best solicitors, surveyors and mortgage brokers in the local area.

Exchange of contracts is when your sale (or purchase) becomes legally binding, deposits are paid by the buyer, and completion dates are confirmed.

Completion day is the day you receive the money for the sale of your property and the keys are handed over to the new owner. Completion is the final step in the property transaction process when ownership of the property is officially transferred from the seller to the buyer. On this day, the agreed purchase price is paid, and the buyer receives the keys to the property. It marks the end of the conveyancing process, and all legal documents are finalised, allowing the buyer to move in.